Gym and health club cancellation certificate
£45.00
Same-day gym and health club cancellation certificate, required to suspend or cancel your membership due to a medical condition.
In stock
About this medical letter
Gym and health club cancellation certificate
If you have been sick, injured or you have a health condition that has affected your ability to exercise, you may require a medical certificate to suspend or cancel your gym or health club membership.
By uploading video evidence, our doctors can provide you with a same-day gym and health club cancellation certificate that will confirm your medical condition and that suspension or cancellation is advised. No appointment is needed – simply apply online.
What will I receive?
You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:
- Your name and date of birth.
- The sickness, injury or medical condition that has impacted your membership.
- Whether you wish to suspend or cancel your membership.
- When symptoms started and if they are ongoing or if you are now recovered.
- Signature and authorisation by one of our GMC-registered UK doctors.
- Contact details of ZoomDoc Health with a QR code enabling a verification check.
How to get a Gym and health club cancellation certificate online with ZoomDoc
Upload a video and complete a questionnaire
Upload by 9pm for same-day service. This should be a 30 second – 1 minute video.
Doctor validates evidence
Our doctors will look over the evidence you provide.
Receive your letter, same day
You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.
What will I need to supply?
To allow us to assess your condition and issue a medical certificate, we will require the following information:
- A photo of your passport
- Confirmation of when your sickness or condition started
- Whether your sickness is ongoing, or you are now recovered
- A 30-second to 1-minute video describing your medical symptoms
- Details of your regular Doctor (if you have one)
Symptoms
When to test
Biomarkers
Frequently Asked Questions
What will happen after I purchase a gym and health club cancellation certificate?
After purchase, we will provide you with your unique certificate booking reference number, which will allow you to upload your medical evidence.
Once uploaded, our doctors will review your evidence on the same day (between 9am and 9pm GMT, 7 days a week) – they may call you if they have any questions.
Once validated, we will send your gym and health club cancellation certificate to you by email and SMS.
What medical evidence do I require?
We will require you to:
✓ Upload a photo of your passport
✓ Complete a medical questionnaire
✓ Upload a short video (on your mobile) explaining the reasons why you need a gym and health club cancellation certificate
Why are there QR codes on medical letters?
Our medical letters have QR codes that can be scanned to verify the document's authenticity.
Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.
Do you provide refunds?
We only provide full refunds if we are unable to provide a medical letter.
Once our doctors have provided a medical letter, we are unable to process a refund.
When will I receive my gym and health club cancellation certificate?
Our team will review your evidence and provide your certificate on the same day that evidence has been uploaded (between 9am and 9pm GMT, 7 days a week).
Who signs my gym and health club cancellation certificate?
Our UK doctors at ZoomDoc Health sign your gym and health club cancellation certificate.
We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.
Get in touch
We’re happy to help
If you have any queries please check our list of frequently asked questions or get in touch with one of our experts who will be happy to help.
”Our amazing 5-star Trustpilot reviews are testament to the high quality of service that our team of doctors provides. We are here to help with a same-day GP signed letter confirming that you need to suspend or cancel your gym or health club membership. Our medical certificates all have QR codes that make it easy to confirm their validity when provided to your gym or health club.“
Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.